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FAQ
Frequently Asked Questions About Our Court-Ordered Classes
I live in Florida now, but my case is in Georgia. Can I still complete the course online and have it accepted by a Georgia court?
Yes, absolutely! Our courses are 100% online and completely self-paced, which means you can complete them from anywhere, including Florida. Many of our students take courses from different states than where their case was filed.
However, we always recommend confirming with your court, probation officer, or legal representative in Georgia to ensure that they accept online courses from our platform. Once completed, you’ll receive a certificate of completion that you can download and submit to meet your requirements.
Does the certificate I receive include any details about the state?
I can’t move forward in my course or take the final quiz. What should I do?
If your course isn’t allowing you to move to the next lesson or complete the final quiz, don’t worry—this is usually a quick fix. First, make sure you’ve completed all the requirements on your current slide. Some slides may ask you to select options, click links, or complete short activities before moving on.
Still stuck? Follow these three steps to troubleshoot:
Step 1:
If you’re using a mobile device, try switching to a desktop or laptop. Mobile devices can sometimes run low on memory, which may affect lesson videos and quizzes from functioning properly.
Step 2:
Avoid using Microsoft Edge. We’ve found that it may cause compatibility issues. Instead, use Google Chrome for the best experience. You can download it here: https://www.google.com/chrome/
Step 3:
Clear your browser’s cookies and cache. Here’s how:
- Log out from your account
- Clear cookies and cache
- Close your browser completely
- Reopen your browser and go to https://courtordercourses.com/
- Log back in to your account
If the problem continues, feel free to reach out to us—we’re here to help!
Do I need to meet any conditions or qualifications to take court-ordered classes online?
Will I get a Certificate of Completion after finishing the course?
Yes! Once you complete your course, you’ll receive a Certificate of Completion at no extra cost. It will be emailed to you, and you can also download it anytime by following these steps:
- Go to the My Account page
- Click on My Orders
- If your course is complete, then there you’ll see the option to Download Certificate
What should I do if my court or probation officer requires proof of completion?
Do I have to spend the exact number of hours shown on the certificate?
What payment methods are accepted for my court-ordered class?
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